Terms and Conditions

Welcome to fête (fete.lk). These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

Use of the Website

  1. You must be at least 18 years old to use our website or make purchases.
  2. You are responsible for maintaining the confidentiality of your account information, including your username and password.
  3. You agree to provide accurate and current information during the registration and checkout process.
  4. You may not use our website for any unlawful or unauthorized purposes.

Product Information and Pricing

  1. We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
  2. Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

Orders and Payments

  1. By placing an order on our website, you are making an offer to purchase the selected products
  2. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.
  3. You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
  4. We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Shipping and Delivery

  1. Delivery within Sri Lanka will be handled by Koombiyo Delivery. Estimated shipping times may vary based on your location and other factors.
  2. We make reasonable efforts to ensure timely delivery; however, we are not liable for any delays caused by the third-party delivery provider.

Returns and Refunds

  1. Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds.
  • Instant Refunds: If a payment is refunded on the same day as the transaction, it will be processed as an Instant Refund, refunded back as a Void in real-time.
  • Delayed Refunds: For refunds processed after funds are transferred to our bank account (after 2 days), it may take 5-10 days to complete the refund.

Intellectual Property

  1. All content and materials on our website, including text, images, logos, and graphics, are protected by intellectual property rights and are the property of fête or its licensors.Our Return
  2. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

  1. fête, its directors, employees, or affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or the purchase and use of our products.
  2. We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website, including color variations due to screen differences or minor sizing variations.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.